- Apc Back-ups Cs 500 Service Manual
- Apc Back Ups 350 Manual
- Apc Back-ups Es 500 Service Manual
- Apc Back-ups Es 500 Manual
- Apc Ups Es 500 Manual
- Apc Back Ups Es 500 User Manual
- Apc Back Ups 600 Manual
APC Back-UPS CS 500 APC Back-UPS CS, 500VA/300W, Input 120V/Output 120V, Interface Port DB-9 RS-232, USB. Includes: CD with software, Cord Management Straps, USB cable, User Manual.
Page 2: Troubleshooting, Specifications, Back-ups storage, Order replacement battery, Transfer voltage adjustment (optional)
Back-UPS does not power computer/monitor/external drive during an outage
- APC Back-UPS 500 CS (BK500) offers the best value for protecting your home and home office computer systems, providing battery backup power that allows you to work through short and medium length power outages. It also safeguards your equipment from damaging surges and spikes that travel along your utility and phone lines. Specifications for APC Back-UPS 500 CS.
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Internal battery is not connected.
Computer, monitor or external disk/
CD-ROM drive is plugged into a
Surge Only outlet.
Check the battery connections. (See “Connect the Battery” under
“Installation” on the front page of this document.
Move computer, monitor, or external drive power cord plug to the
Battery Backup outlets.
Back-UPS operates on battery although normal utility voltage exists
Back-UPS circuit breaker “tripped”.
The wall outlet that the Back-UPS is
connected to does not supply utility
power to the unit.
Disconnect non-essential equipment from the
Back-UPS. Reset the circuit breaker (located
on the rear panel of the Back-UPS) by push-
ing the circuit breaker button fully inward
until it catches.
Back-UPS does not provide expected backup time
Back-UPS is excessively loaded.
Back-UPS battery is weak due to
recent outage and has not had time
to recharge.
Battery requires replacement.
Unplug non-essential Battery Backup connected equipment, such as
printers and plug them into Surge Only outlets.
Note: Devices that have motors or dimmer switches (laser printers,
heaters, fans, lamps, and vacuum cleaners, for example) should not be
connected to the Battery Backup outlets.
Charge the battery. The battery charges whenever the Back-UPS is
connected to a wall outlet. Typically, eight hours of charging time are
needed to fully charge the battery from total discharge. Back-UPS
run-time is reduced until the battery is fully charged.
Replace battery (see Order Replacement Battery). Batteries typically
last 3-6 years, shorter if subjected to frequent power outages or ele-
vated temperatures.
A red indicator is lit
Battery is not connected properly.
The Overload indicator is lit if
equipment connected to the Battery
Backup outlets is drawing more
power than the Back-UPS can pro-
vide.
Battery requires replacement.
Check the battery connections. Consult 'Connect the Battery' under
'Installation' on the front page of this document. It shows how to
access the battery and connect the wires.
Move one or more equipment power plugs to the Surge Only outlets.
The battery should be replaced within two weeks (see 'Order
Replacement Battery'). Failure to replace the battery will result in
reduced run-time during a power outage.
Connect the Back-UPS to another wall outlet or have a qualified
electrician check the building wiring.
Red indicators are flashing
Back-UPS failure.
Call APC for service.
Service
1.
Consult the Troubleshooting section to eliminate common problems.
2.
Determine if the circuit breaker is tripped. If the circuit breaker is tripped, reset the breaker and
determine if the problem still exists.
3.
If the problem persists, consult the APC Worldwide Web site (www.apcc.com) or call customer
service.
•
Record the model number of the UPS, the serial number, and the date purchased. Be prepared
to troubleshoot the problem over the telephone with a technician. If this is not successful, the
technician will issue a Return Merchandise Authorization Number (RMA#) and a shipping
address.
•
If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4.
Pack the UPS in its original packaging. If the original packing is not available, ask customer ser-
vice about obtaining a new set. Pack the UPS properly to avoid damage in transit.
5.
Write the RMA# on the outside of the package.
6.
Return the UPS by insured, prepaid carrier to the address provided by customer service.
Note: If the UPS requires service, do not return it to the dealer. The following steps should
be taken:
Note: Never use Styrofoam
TM
beads for packaging. Damage sustained in transit is
not covered under warranty (insuring the package for full value is recommended).
Warranty
The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace
the original unit with a factory reconditioned unit. Customers who must have the original unit back due
to assigned asset tags and set depreciation schedules must declare such a need at first contact with an
APC Technical Support representative. APC will ship the replacement unit once the defective unit has
been received by the repair department, or cross ship upon the receipt of a valid credit card number. The
customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the
replacement to the customer.
APC Contact Information
Replace Battery indicator lit and an alarm sounds when the Back-UPS is turned on
Internal battery not connected.
Check the battery connections.
Copyright © 2000 American Power Conversion. All rights reserved.
USA/Canada
Mexico
Brazil
Worldwide
Internet
Technical Support
1.800.800.4272
292.0253 / 292.0255
0800.12.72.1
1.401.789.5735
http:www.apc.com
http:www.apc.com/support
Troubleshooting
Use the tables below to solve minor Back-UPS installation and operation problems. Consult APC On-line
Technical Support or call APC Technical Support for assistance with problems that cannot be resolved using
Apc Back-ups Cs 500 Service Manual
this document:
Possible Cause
Procedure
Back-UPS will not switch on
Back-UPS not connected to an AC
power source.
Back-UPS circuit breaker “tripped”.
Very low or no utility voltage.
Check that the Back-UPS power plug is
securely connected to the wall outlet.
Disconnect non-essential equipment from the
Back-UPS. Reset the circuit breaker (located
on the rear panel of the Back-UPS) by push-
ing the circuit breaker button fully inward
until it catches. If the circuit breaker resets,
switch the Back-UPS on and reconnect the
equipment one-at-a-time. If the circuit
breaker trips again, it is likely that one of the
connected devices is causing the overload.
Check the wall outlet that supplies power to
the Back-UPS using a table lamp. If the lamp
bulb is very dim, have the utility voltage
checked by a qualified electrician.
180 - 264 Vac (default setting)
47 - 63 Hz (autosensing)
Stepped Sine Wave
350 VA - 210 W 500 VA - 300 W
8 Hours
0
o
to 40
o
C (32
o
to 104
o
F)
-5
o
to 45
o
C (23
o
to 113
o
F)
0 to 95% non-condensing
16.5 x 9.2 x 28.5 cm (6.5 x 3.6 x 11.2 inches)
350 VA - 6.3 kg (13.8 lbs) 500 VA - 13.8 lb (6.3 kg)
350 VA - 7.0 kg (15.3 kg) 500 VA - 15.3 lb (7.0 kg)
EN 55022, IEC 801-2 and 801-4 (level IV), and IEC 801-3 (level III)
20 Minutes typical - desktop computer and 15 inch (38.1 cm) monitor.
Specifications
Input Voltage (on line)
Frequency Limits (on line)
On Battery Waveshape
Maximum Load
Typical Recharge Time
Operating Temperature
Storage Temperature
Operating and Storage
Relative Humidity
Size (H x W x D)
Weight
Shipping Weight
EMI Classification
On Battery Run-Time
Back-UPS Storage
Before storing, charge the Back-UPS for at least eight hours. Store the Back-UPS covered and upright in
a cool, dry location. During storage, recharge the battery in accordance with the following table:
Please contact APC Technical Support to troubleshoot the unit before returning it to APC.
Storage Temperature Recharge Frequency Charging Duration
-5
o
to 30
o
C (23
o
to 86
o
F)
30
o
to 45
o
C (86
Apc Back Ups 350 Manual
o
to 113
o
F)
Every 6 months
Every 3 months
8 hours
8 hours
Order Replacement Battery
The typical battery lifetime is 3-6 years (depending on the number of discharge cycles and operating
temperature). A replacement battery can be ordered over the phone from APC, or the battery can be ordered
on-line from the APC web site (see below, a valid credit card is required).
When ordering, please specify Battery Cartridge RBC2.
Transfer Voltage Adjustment (optional)
In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may
be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel
pushbutton. To adjust the transfer voltage, proceed as follows:
1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no
indicators lit).
2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will
flash to acknowledge going into Programming Mode.
3. The Back-UPS will then indicate its current Lower Transfer Voltage, as shown in the following table.
4. To select 160 volts as the Lower Transfer Voltage, press the pushbutton until 1 indicator is flashing.
5. To select 180 volts as the Lower Transfer Voltage, press the pushbutton until 2 indicators are flashing.
6. To select 196 volts as the Lower Transfer Voltage, press the pushbutton until 3 indicators are flashing.
7. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will
exit the Programming Mode, and all indicators will extinguish.
Indicators Lit
Lower Transfer Voltage
Use When
1
2
3
160 VAC
180 VAC (factory default)
196 VAC
Back-UPS frequently goes On Battery due to
Normal power conditions exist.
Connected equipment is sensitive to low voltage.
low input voltage.
1
2 3
4
5 6
7
8 9
0
*
#
Apc Back-ups Es 500 Service Manual
Includes: CD with software, Cord Management Straps, USB cable, User Manual
Our Price: $119.00
The re-invention of the most relied upon desktop UPS in history: the Back-UPS!
The Back-UPS CS offers our best value for protecting your business and office computer systems. It provides battery backup power that allows you to work through short and medium length power outages. It also safeguards your equipment from damaging surges and spikes that travel along your utility and phone lines. Award-winning shutdown software automatically powers down your computer system in the event of an extended power outage. Additional features like Audible alarms, LED status indicators, user replaceable battery, push-button circuit breakers and Transformer-block spaced outlets make the Back-UPS CS the perfect unit to protect your business' productivity from the constant threat of power outages and lost data.
Features & Benefits:
| Protection | |
| Battery-protected and surge-only outlets | Reserves power capacity and run time for connected equipment that require battery back-up while providing surge only protection for less critical equipment |
| Power conditioning | Protects connected loads from surges, spikes, lightning, and other power disturbances. |
| Dataline Surge Protection | Provides protection of connected equipment from power surges on the data lines. |
| Safety-agency approved | Ensures the product has been tested and approved to work safely with the connected service provider equipment and within the specified environment. UL, FCC, CE, C-Tick approvals. |
| Convenience | |
| Audible alarms | Provides notification of changing utility power and UPS conditions. |
| Automatic restart of loads after UPS shutdown | Automatically starts up the connected equipment upon the return of utility power. |
| Automatic self-test | Periodic battery self-test ensures early detection of a battery that needs to be replaced. |
| Battery replacement without tools | Provides reduced risk of load disruption by allowing quick and easy battery replacement. |
| LED status indicators | Quickly understand UPS status with indicators. |
| Hot-swappable batteries | Ensures clean, uninterrupted power to protected equipment while batteries are being replaced |
| Resettable circuit breakers | Enables quick recovery from UPS overload events. |
| Transformer-block spaced outlets | Protect equipment with input transformer blocks without blocking access to other receptacles. |
| User-replaceable batteries | Increases availability by allowing a trained user to perform upgrades and replacements of the batteries reducing Mean Time to Repair (MTTR) |
Runtime Chart:
Apc Back-ups Es 500 Manual
| 120V | |||||||||||
| Watts | 50 | 100 | 200 | 300 | 400 | 500 | 600 | 700 | 800 | Full | Half |
| VA~ | 80 | 160 | 320 | 480 | 640 | 800 | 960 | 1120 | 1280 | Load | Load |
| BK350 | 47 min | 19 min | 5 min | - | - | - | - | - | - | 5 min (210 Watts) | 18 min (105 Watts) |
| BK500 | 1 hrs 2 mins | 26 min | 8 min | 2 min | - | - | - | - | - | 2 min (300 Watts) | 14 min (150 Watts) |
| BK500BLK | 1 hrs 2 mins | 26 min | 8 min | 2 min | - | - | - | - | - | 2 min (300 Watts) | 14 min (150 Watts) |
Technical Specifications:
| Output | |
| Output Power Capacity | 300 Watts / 500 VA |
| Max Configurable Power | 300 Watts / 500 VA |
| Nominal Output Voltage | 120V |
| Waveform Type | Stepped approximation to a sinewave |
| Output Connections | (3) NEMA 5-15R (Battery Backup) (3) NEMA 5-15R (Surge Protection) |
| Input | |
| Nominal Input Voltage | 120V |
| Input Frequency | 50/60 Hz +/- 3 Hz (auto sensing) |
| Input Connections | NEMA 5-15P |
| Cord Length | 6 feet (1.83 meters) |
| Input voltage range for main operations | 98 - 140V |
| Batteries & Runtime | |
| Battery Type | Maintenance-free sealed Lead-Acid battery with suspended electrolyte: leakproof |
| Typical recharge time | 8 hour(s) |
| Replacement battery cartridge | RBC2 |
| RBC™ Quantity | 1 |
| Typical Backup Time at Half Load | 13.9 minutes (150 Watts) |
| Typical Backup Time at Full Load | 2.4 minutes (300 Watts) |
| Runtime Chart | Back-UPS CS |
| Communications & Management | |
| Interface Port(s) | USB |
| Control Panel | LED status display with On Line : On Battery : Replace Battery and Overload indicators |
| Audible Alarm | Alarm when on battery : distinctive low battery alarm : overload continuous tone alarm |
| Surge Protection and Filtering | |
| Surge Energy Rating | 480 Joules |
| Filtering | Full time multi-pole noise filtering : 5% IEEE surge let-through : zero clamping response time : meets UL 1449 |
| Dataline Protection | RJ-11 Modem/Fax/DSL protection (two wire single line) |
| Physical | |
| Maximum Height | 6.50 inches (165 mm) |
| Maximum Width | 3.60 inches (91 mm) |
| Maximum Depth | 11.20 inches (284 mm) |
| Net Weight | 13.80 lbs. (6.27 kg) |
| Shipping Weight | 15.30 lbs. (6.95 kg) |
| Shipping Height | 10.35 inches (263 mm) |
| Shipping Width | 6.89 inches (175 mm) |
| Shipping Depth | 14.06 inches (357 mm) |
| Master Carton Units | 2.00 |
| Master Carton Weight | 31.50 lbs. |
| Color | White |
| SCC Codes | 107 31304 02136 7 |
| Units per Pallet | 80.00 |
| Environmental | |
| Operating Environment | 32 - 104°F (0 - 40°C) |
| Operating Relative Humidity | 0 - 95% |
| Operating Elevation | 0-10000 feet (0-3000 meters) |
| Storage Temperature | 5 - 113°F (-15 - 45°C) |
| Storage Relative Humidity | 0 - 95% |
| Storage Elevation | 0-50000 feet (0-15000 meters) |
| Audible noise at 1 meter from surface of unit | 45.00 dBA |
| Online Thermal Dissipation | 24.00 BTU/hr |
| Conformance | |
| Regulatory Approvals | FCC Part 15 Class B,Industry Canada,UL 1778,cUL Listed |
| Standard Warranty | 3 years repair or replace |
| Equipment protection policy | Lifetime: $25,000 |
**The time to recharge to 90% of full battery capacity following a discharge to shutdown using a load rated for 1/2 the full load rating of the UPS.
Documentation:
Download the APC BK500 Data Sheet (PDF).
Pricing Notes:
- Pricing and product availability subject to change without notice.
- Note: Shipping charges may vary depending on the selected unit's weight or the quantity of units selected. As a result, the shipping charges may change from the value you receive at checkout. A customer representative will confirm these changes with you if they occur before processing your order.
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